Lifetime Warranty

At Jewelry Design House, each creation is conceived as a lasting expression of craftsmanship, artistry, and individuality. Every piece is meticulously designed and expertly handcrafted by Jivan and our atelier to be worn and cherished for generations.

In commitment to the enduring beauty and integrity of our jewelry, we are pleased to offer a Lifetime Warranty.

 

Our Lifetime Warranty Covers:

Manufacturing Defects

In the rare event that a manufacturing defect is identified, we will repair or replace the piece at no cost.

 

Materials

We work exclusively with carefully selected, high-quality materials. Should any issue arise related to the integrity of these materials, it will be promptly addressed.

 

Craftsmanship

We stand behind the excellence of our workmanship. Any concerns relating to craftsmanship will be resolved with the utmost care and attention.

 

Care & Maintenance

As part of our commitment to preserving the beauty and longevity of your jewelry, we are pleased to offer complimentary professional cleaning and inspection every six (6) months.

 

We strongly encourage clients to take advantage of this service regularly. Routine inspections allow us to identify and prevent potential issues, such as stone loosening or natural wear, ensuring your piece remains in optimal condition. Continued eligibility for our Lifetime Warranty is contingent upon maintaining these recommended service intervals.

 

Exclusions:

Normal Wear and Tear

Over time, fine jewelry may naturally show signs of wear. This includes surface scratches, metal wear, and general aging, which are not covered under warranty.

 

Loss or Theft

Our warranty does not cover loss, theft, or unexplained disappearance. We recommend insuring your jewelry accordingly.

 

Unauthorized Modifications

Any alterations, repairs, or modifications performed by a third party will void this warranty.

 

To initiate a warranty claim or schedule a service, please contact our client care team. We are dedicated to ensuring that your Jewelry Design House piece continues to bring lasting beauty and enjoyment for years to come.