At Jewelry Design House, we stand behind the quality and craftsmanship of our creations. Every piece is meticulously designed and skillfully handcrafted by Jivan and the team to be a lasting testament to your unique style. To reaffirm our commitment to your satisfaction and the enduring beauty of our jewelry, we proudly offer a lifetime warranty.
Our Lifetime Warranty covers:
- Manufacturing Defects: In the unlikely event that your jewelry has a manufacturing defect, we'll repair or replace it free of charge.
- Materials: We use only the finest materials in our jewelry. Should there be any issue related to the quality of materials used, we'll address it promptly.
- Craftsmanship: We take pride in our work. If there's ever an issue with the craftsmanship of your piece, we'll ensure it's resolved to your satisfaction.
Please note that our Lifetime Warranty does not cover:
- Normal Wear and Tear: Over time, even the most meticulously cared-for jewelry may show signs of wear. Our warranty does not extend to regular wear and tear.
- Loss or Theft: We recommend you safeguard your precious pieces. Our warranty does not cover loss, theft, or mysterious disappearance.
- Unauthorized Modifications: If your jewelry has been altered or repaired by anyone other than Jivan or the team, the warranty is void.
To initiate a warranty claim, simply contact our dedicated customer service team. Your satisfaction is our priority, and we're here to ensure your cherished pieces continue to bring joy for a lifetime.